frequently asked questions
FAQ
What are Threader Earrings?
Threader Earrings are a Chain and Post connected together. Use the post on your lobe piercing and pull through other side. For dual earrings (double ended), the threader earring can be placed on the lobe piercing and not pulled through.
See our Threader page for more info.
What is 14kt Gold Fill?
Stamped ‘1/20 14K GF’. American Standard Gold Filled jewelry has a brass core, are nickel and cadmium free, and are 100x more gold than gold-plating. Therefore, they are considered life time pieces.
Care Instructions
General Care Instructions:
- Finish your outfit with your jewelry piece as your last step.
- Store away in something air-tight if not worn frequently.
- Do not bathe or swim with jewelry piece.
These tips with ensure longevity of your piece.
Genuine Opal Usage:
Please keep your genuine opal jewelry away from water, extreme dry conditions, or rapid temperature change. Avoid perfumed products, lotions, and chemicals directly on the gemstone (use all those goodies before putting on jewelry). If exposed to water, the opal could look cloudy; let dry for a few days. Genuine opals contain 5-6% water, if subjected to heat or rapid temperature change, this could potentially crack the opal.
Storage: Store in air-tight container/case when not in use for prolonged periods of time. This will ensure optimum jewelry condition.
Free Shipping
Canada only - FREE SHIPPING for orders above $150-CAD (before taxes)
US only - FREE SHIPPING for orders above $200-CAD (before taxes)
Rest of the World / Intl ~ $200-CAD (before taxes)
Please contact us for separate shipping quote if your Country is Not Listed.
Shipping Rates
Shipping is now auto-calculated at check-out.
We use SHOP option, which will also be the most convenient way to see shipping prices.
We Ship to Canada, USA, Rest of the World / Intl.
Shipping type selection available upon purchase page. Rates subject to change without prior notice.
Returns & Exchanges
We don't accept returns, exchanges or cancellations
But please contact us if you have any problems with your order.
Return Policy
At this time, CECILIA IN THE SUMMER does not accept returns of jewelry. Please read product descriptions before completing your purchase. Not all our selections are of the same metal; 14kt gold filled (1/20th 14kt), gold plated stainless steel, gold plated sterling silver (925) aka called vermeil, gold plate brass, etc. All jewelry purchases are FINAL SALE.
Loyalty Points
Point's from prior program can be honoured ~ please contact us.
ORDERS SPECIFIC QUESTIONS
Custom Orders
Do we offer Sterling Silver or Stainless Steel or Solid Gold?
Yes, we do offer custom handmade pieces for select pieces. Please send an email to hello@ceciliainthesummer.com for inquiries.
See our Custom page on bottom footer.
Pre-order Items
Some products will have a pre-order item. You will be contacted with a date for estimate for Made-to-Order time. Typically I can make a Pre-order within 1 week but is possible to be completed within 2 weeks (not including shipping time).
Locations FAQ
Find Me In-Store: Do we offer our Products in-Store?
Yes!
- Savile Studio and Market (173 Roncesvalles Ave. Toronto)
- Good Intentions (1434 Danforth Avenue, Toronto)
- Maker's Market (3069 Dundas St W, the Junction)
*Hour's vary by store location.
Wholesale
Interested in stocking our pieces? Our wholesale program applies to select pieces. Please send an inquiry to hello@ceciliainthesummer.com or ceciliainthesummer@gmail.com